Day 2 :
CEO and Managing Director, Sunburst Healthcare Pvt Ltd.
Time : 10:00 am - 11:00 am
Dr. Sujata Malik is a seasoned Hospital Management professional with extensive first-hand experience of managing operations of large hospitals in India. She is currently heading a Healthcare Management Consulting Company. She is a Member of the American College of Healthcare Executives (ACHE). Healthcare Quality is another area of specialization. She is a Principal Assessor with National Accreditation Board for Hospitals and Healthcare Providers (NABH), which is the healthcare accreditation agency in India. She is now running a successful technology enabled, home-healthcare enterprise.
Her study is based on first-hand administrative experience as a senior level medical administrator and healthcare quality professional and extensive review of the literature. Her experience with technology-enabled home-care has given her further insight into the transformational potential of digitization of healthcare.
Statement of the problem: For the last two to three decades, It has been finding application in healthcare. The use of technology in many parts of the world has been limited to use for administrative purposes, with Hospital Information Management Systems (HIMS) of all hues and calibres, being used by hospitals. Availability and use of Electronic Medical Records (EMR) and Electronic Health Records(EHR) are still very fragmented and not universally deployed in many countries. Access and adoption of technology for healthcare, is lagging, as compared to other industries. There are gaps in generation of epidemiological data in the developed world. Access to healthcare is a problem for rural and vulnerable sections of society in developing countries . There is an apparent demand-supply gap in availability of speciality and super-speciality healthcare experts. Quality in healthcare needs to be boosted through efficient use of technology to enable realistic bench-marking. Standardisation and data security have been an issue in all developing countries, and to an extent in the developed world as well. Findings: New possibilities are emerging through use of digital technologies in healthcare. Big data Analytics and machine learning help in developing algorithms of care and providing standardised care globally. Planning of healthcare through predictive analytics, is poised to enable efficient deployment of resources. Personalised healthcare is becoming a reality. Remote monitoring through wearable and interoperable devices will revolutionise access to high quality care. Cost of healthcare will also come down. Collection of healthcare quality data can be automated, making benchmarking of healthcare organizations a reality, through measurement of resources, processes, and outcomes. Block-chain technologies can bring new transparency into the system. Conclusion: Finally, the patient will have control over how he chooses and accesses healthcare. Policy-makers, providers and users will make informed decisions